What do We Know about Account Management?

Compendium of KAMPIUN #1

Many companies today hire employees to manage high profile customers or partners. Often called Account Managers, the primary goals of these team members are to support satisfaction and loyalty with key partners, work toward shared objectives and, ultimately, grow or expand the partnerships to benefit their business. We’ll walk through a few real-case examples written by Telkom Group employees you’ll likely face with partners. Each scenario includes a case study or brief explanation that giving you an opportunity to apply your new skills to a real-world example. By the end of this compendium, you’ll be able to understand what should we know about account management in practice. Learn with us today!

How to Learn?

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